Process / Operations

Keep the system stable after launch

Operations support covers monitoring, fixes, documentation, backups, and improvement planning once the software is live.

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What this page covers

Purpose, scope, and expected outcomes

Operations support covers monitoring, fixes, documentation, backups, and improvement planning once the software is live.

  • Monitoring and support routines
  • Bug fixes and maintenance releases
  • Backups and recovery planning
  • Continuous improvement backlog